From sign-up to your first Flits guest

Steps

1. 1
   

   Step 1

   Download Flits

   Flits is free on the App Store. Already using Flits as a guest? Then just use the same account.

2. 2

   Step 2

   Profile → "Sign up your business"

   In the app, open Profile and tap Sign up your business. You choose your role (owner or manager) and confirm your mobile number once with a text message code. We use that number to reach you if there's an issue with a deal or payout.

   Then you search for your business by name. Address, phone number, website and opening hours are filled in for you; you check every field and place the pin in the right spot, for example at the entrance. Not found? Then you enter everything yourself.

   Has someone already signed up your business? Then you'll see "This business already has an account — request access." The owner receives your request.

3. 3

   Step 3

   KvK and location verification

   Enter your KvK number (Dutch Chamber of Commerce). We retrieve your registered name, branch number and address, and check that your business is in hospitality or the sale of food. You also enter your VAT number and your billing email address.

   Next, you show that you really belong to this location. There are two ways; the app shows which one is available to you:

   Code at your business email (instant)
   Does your business have its own website? Enter an email address on that domain, for example info@yourbusiness.nl. You receive a 6-digit code; once you enter it, you're verified straight away. Free webmail such as Gmail, Hotmail or Outlook doesn't count.

   Shopfront photo (within 1 working day)

   1. The app gives you a 4-character code. Write it in large letters on paper.
   2. Using the camera in the app, take a photo of your shopfront with your business name and the paper in view.
   3. You need to be within 100 metres of your address.
   4. We check the photo, usually within 4 working hours and within 1 working day at the latest.

   While verification is in progress, you can set everything up and schedule deals. You can go live as soon as you get the notification: "Your business is verified. You can go live! ⚡"

4. 4

   Step 4

   Connect payouts with Stripe

   For takeaway deals, guests pay upfront in the app. That money reaches you via Stripe. You connect your business in a secure Stripe screen: details of the authorised representative, an identity check and your IBAN. Stripe carries out the legally required checks.

   In the app you see the status: Pending, Active or Action required. Table deals work without the connection; takeaway deals only once your connection is active.

5. 5

   Step 5

   Profile and economics

   You fill in your location profile step by step, with a progress bar:

   • Photos: at least 3 (atmosphere, a dish, your shopfront), at least 1200 pixels wide. The app gives tips on lighting.
   • Type and cuisine, price level and facilities.
   • Capacity: tables, seats inside and on the terrace, typical table size.
   • Opening hours with kitchen closing time and exceptions.
   • Economics (visible only to the owner and manager): average spend per person, food cost (default 30%), cannibalisation (default 20%) and the average length of stay at lunch and dinner (default 90 and 120 minutes). The decision helper calculates with these.
   • Allergen library: the products that often appear in your takeaway deals, with their 14 EU allergens. Enter them once, then reuse them.
   • Description: up to 300 characters.

   Done? Then your trial starts: 30 days of Plus for free. You'll receive an email to choose your plan and arrange payment. You can invite your team right away, or later.

6. 6

   Step 6

   Your first deal, with the decision helper

   For your first deal, the app suggests a template that suits your type of business and the time of day. Tips guide you through every step.

   After that, it works like this: set the busyness meter to Quiet, tap ⚡ Flits now, pick a template and hold the button. The decision helper shows in advance whether the deal pays off.

   Screenshot annotations

   

   123678

   1. 1

      Table / Takeaway — choose which kind of deal to put live.

   2. 2

      Templates — your most recently used templates are at the top. One tap.

   3. 3

      Quick adjustments — seats, duration and discount.

   4. 4

      Tables free until — pre-filled with the time it usually gets busy at your place. That way your deal ends before your busy period.

   5. 5

      Uses leftover stock — using ingredients you'd otherwise throw away? Switch it on (10%, 25% or 50%).

   6. 6

      Decision helper — expected number of guests, green from, and the expected extra profit, with the upper limit when full. Green, orange or red.

   7. 7

      Calculated with — shows the assumptions the app uses, for example "Flits guests spend 5% less · ends before your busy period at 19:30".

   8. 8

      Hold to go live — so you never put a deal live by accident. On red, the app first asks: "Go live anyway?"

   On orange or red, the suggestions appear right below as buttons, such as "+2 tables", a smaller discount or "Start takeaway deal".

   Work it out yourself
7. 7
   

   Step 7

   Scanning

   A guest comes in and shows their code. Tap SCAN in the middle of the bottom bar and point your camera at the QR code, or tap Enter code.

   Screenshot annotations

   

   123

   1. 1

      QR code — scan it with the SCAN button in Flits.

   2. 2

      6-digit code — scanning not working? Type this code in via "Enter code".

   3. 3

      Name, group size and deal — so you see straight away who the ticket is for.

   After scanning, you see in large text what to do:

   • Table deal: name, number of people and the discount. More or fewer people than claimed? Adjust the number. The till helper gives you the exact discount line for your till, for example "FLITS €10.00 table discount — ref 482913", with a copy button.
   • Takeaway deal: name, what was ordered and the order number. Tap Handed over. It has already been paid: don't ring it up as a new sale, record it as a Flits sale.

   For takeaway, a guest can also swipe in their own app and show you the moving confirmation screen. The order then automatically shows as "Collected (by guest)" on your side.

   On an iPad, switch on counter mode: on the left a scanner that is always on, on the right your live deals, expected guests and takeaway list. No internet? The scanner keeps working and syncs as soon as you're back online.

8. 8
   

   Step 8

   Payouts and insights

   Takeaway payments are paid out every week on Monday via Stripe, minus €0.79 per order. In the app you see for each payout: takeaway revenue − takeaway fees − refunds = net, broken down per order, plus a monthly statement (PDF) for your bookkeeping.

   After every deal you see the actual result, for example: "9 Flits guests · +€122 extra profit". Enter the actual revenue from your Flits tables and the app calculates with that, learning how much your Flits guests really spend.

   Screenshot annotations

   

   12346

   1. 1

      Busyness meter — one tap: Empty, Quiet, Average, Busy or Full. Separate for inside and the terrace.

   2. 2

      ⚡ Flits now — opens Quick Flits.

   3. 3

      Live deals — claimed, checked in and available; for takeaway: sold, collected and stock. Pause, add seats or extend by 15 minutes.

   4. 4

      Expected guests — who's coming, how many people and when.

   5. 5

      Takeaway list — orders per collection window. Swipe to *Handed over*.

   6. 6

      Today tiles — Flits guests, takeaway orders, extra profit and your deals this month.

   Every month you receive a report by email.